Booking Terms and Conditions
We may need to adjust the time of your appointment
In the event of your stylist being unwell we will do our best to reschedule your booking with another stylist on the same day, or as soon as possible after this subject to availability
We require at least 24 hours for cancellations, this can be done via the online booking app, by reply SMS to your appointment reminder, by phone 01474 534455 or email Contact
We will reserve the right to charge £20 for late cancellations of less than 24 hours
Notifications of less than 24 hours are flagged automatically
We reserve the right to ask clients for prepayment before further booking with us who have not provided 24 hours notice or have not showed for their appointment
If you have paid a deposit for your appointment and you cancel within 12 hours of the booking or do not show up for your appointment this will not be refunded to you